SBMWD collects information to provide My Account Portal users with effective service. Any information voluntarily submitted to SBMWD
will be used only for correspondence or official SBMWD business. Such information will not be used for commercial or political purposes
and will not be provided to any third party unless required to do so under federal or state law.
Information submitted to this SBMWD may be subject to disclosure in response to a request for documents under the California Public Records Act
or other applicable laws. Any information that we receive through use of the My Account Portal is subject to the same provisions as information
provided on paper.
The My Account Portal contains links to other web sites. SBMWD is not responsible for the privacy practices, content, or copyright issues
By sending SBMWD an electronic mail message, you may be sending SBMWD personal information, such as your name, mailing address, telephone number,
and/or e-mail address. SBMWD may store this information in order to respond to a request or to otherwise resolve the subject matter of your e-mail.
SBMWD does not sell, trade, or rent your personal information to others. SBMWD does not send unsolicited e-mail or correspondence. SBMWD makes
every reasonable effort to ensure that your identifying information is not disclosed to outside sources.
SBMWD does not guarantee the accuracy, reliability, or confidentiality of any such communications. The Internet should not be used to transmit any
sensitive or confidential information to SBMWD, as such information may be intercepted. Given the unreliable nature of Internet communications,
information transmitted to SBMWD via electronic means may not be received, nor may it be received or reviewed in a timely manner, although SBMWD
makes every reasonable effort to respond to messages received.
At any time, while accessing the My Account Portal, any user, while online, may decline participation in any activity that asks for information
(i.e. survey, e-mail or e-commerce). Your choice not to participate will in no way affect your ability to use other features on the My Account Portal.
In online applications that ask for personal information, you also are provided the option of canceling and terminating the application.
However, if you do not identify yourself we will not be able to use the My Account Portal.
SBMWD may collect and store information for statistical purposes. For example, SBMWD may count the number of users to the different sections of the
My Account Portal to help make those sections more useful to users. Similar information is gathered for anonymous users.
SBMWD retains copyright on all text, graphic images, and other content (the "material") on the My Account Portal. The material published
on the My Account Portal is protected by copyright and other intellectual property laws, and is owned or controlled by SBMWD, or the party listed
as the provider of the content, software, or other materials. Commercial use of the materials is prohibited without written permission of SBMWD.
UNAUTHORIZED COPYING, REPRODUCTION, REPUBLISHING, UPLOADING, DOWNLOADING, POSTING, TRANSMITTING OR DUPLICATING ANY OF THE MATERIAL IS PROHIBITED.
You may download or copy any downloadable material displayed on the My Account Portal for home, noncommercial, and personal use only, provided
that you maintain all copyright, trademark, or other notices contained in the material and you agree to abide by all additional copyright notices,
trademark notices, information, or restrictions contained in any material accessed through the My Account Portal.
The My Account Portal shall be used only for authorized purposes and by authorized users. Unauthorized modification of any information stored on
this system may result in criminal prosecution under Federal, State, and local laws. SBMWD and its agents may monitor and audit the usage of the
My Account Portal, and all persons are hereby notified that use of the My Account Portal constitutes consent to such monitoring and auditing.
My Account Portal users may not access utility account information for which they are not the customer of record. My Account Portal users
must be customer on file with SBWMD to access utility account information.
SBMWD uses reasonable precautions to keep the personal information disclosed to SBMWD secure. The Site employs industry-standard methods to monitor
network traffic to identify unauthorized attempts to upload or change information or otherwise cause damage.